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Need help?

Need help?

Log into app.gumband.com, open the profile dropdown in the upper right, and select “Submit a Ticket”. Complete the form with as much detail as possible, including:

  • Date and time that the issue occurred

  • Clear explanation of the issue

  • Steps to reproduce the issue (where possible)

  • Taking a screenshot of the issue occurring

  • Additional photo and/or video attachments of the issue occurring

The team will follow up on your inquiry within one business day to confirm receipt and outline next steps.

A walkthrough of submitting a support ticket

 

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